Fobet FAQ — Frequently Asked Questions & Detailed Answers

Fobet offers four types of slot games:

• Classic Slots (3 Reel): The simplest format — featuring fruits, bars, and seven symbols. Perfect for beginners.
• Video Slots (5 Reel): The most popular type. Features multiple paylines (9 to 243), animations, free spins, and bonus rounds.
• Megaways Slots: The number of paylines changes with every spin — sometimes exceeding 100,000. More ways to win big.
• Progressive Jackpot Slots: The more players join, the bigger the prize pool gets. You could be in with a chance to win a jackpot worth crores.

At Fobet, Pragmatic Play, PG Soft, Microgaming-plus slots from over 20 leading software providers. New games are added every week.

How quickly you receive your winnings at Fobet depends on your chosen withdrawal method:

• bKash / Nagad / Rocket: Usually 10–15 minutes processed within.
• Bank Transfer: Maximum 24 hours may be required, on business days.
• Debit/Credit Card: 2–3 business days.

Completing KYC before your first withdrawal speeds up the process. Withdrawing bonus funds requires meeting specific wagering conditions. Minimum withdrawal amount ৳500. Withdrawals made between 11 PM and 4 AM may take slightly longer, even via mobile banking.

Fobet members can reach support through three channels:

• Live Chat: Click the chat icon at the bottom right of the website and get an instant response in Bengali. Average wait time is under 3 minutes.
• Email Support: Email us at support@fobet.ws — we typically respond within 1–2 hours.
• FAQ / Self-Service: Find answers to common questions on this page.

Service Hours: Live chat is active 7 days a week until midnight. Email support is available 24/7. Urgent issues (stuck payments or locked accounts) are resolved within one hour.

KYC (Know Your Customer) is the account verification process that must be completed once before you can make a withdrawal. Required documents:

• Proof of Identity (any one of the following): A clear photo of your National ID (NID), passport, or driving licence.
• Proof of Address: No separate proof is needed if your utility bill, bank statement, or NID already shows your address.
• Selfie: A clear photo of yourself holding your ID.

Process: Log in to your account → "Profile" → "KYC Verification" → Upload your documents. Typically 2–6 hours Verification is completed within the timeframe. If an image is blurry or cropped, you will be asked to re-upload it.

The minimum deposit at Fobet varies by payment method:

• bKash: Minimum ৳500
• Nagad: Minimum ৳500
• Rocket: Minimum ৳500
• Bank Transfer: Minimum ৳1,000

No processing fee on deposits. On your first deposit, 100% Bonus Available (up to ৳5,000). You can deposit up to ৳50,000 per day — for larger deposits, please contact support.

Registration at Fobet takes just 3 minutes. You'll need to provide:

• Full Name: Enter your name exactly as it appears on your NID.
• Mobile Number: An active Bangladeshi phone number — required for OTP verification.
• Date of Birth: To confirm you are 18 or older.
• Password: At least 8 characters — use a mix of uppercase letters and numbers for a strong password.
• Referral Code (Optional): Have a friend's referral code? Enter it for an extra bonus.

Your account is activated instantly upon registration. Providing an email is optional but recommended for password recovery.

How to view your betting history and transaction details after logging into your Fobet account:

• Betting History: Go to "My Account" → "Betting History" — you'll see dates, matches, stake amounts, and results.
• Transaction Statement: Go to "My Account" → "Transaction History" to view the details of every deposit and withdrawal.
• Filter by: Filter records by date range, game type, or transaction type to find exactly what you need.

Latest 3 months' Recent records are available directly. For older records, send a request to support@fobet.ws and receive them as a PDF.